This document outlines how personal information may be collected and used (or not used) on this web site, and outlines responsibilities and liabilities that correspond to such collection and/or use. These terms cover this web site and its content exclusively, and do not include web sites that are linked, or malicious third-parties.

It is our commitment to end users to operate this web site with integrity and honesty – taking the time, effort, and care to protect users and information that may be provided.

COLLECTION OF INFORMATION

We only collect personal information such as names, addresses, and contact information when it is voluntarily submitted by our users. The information provided is only used to fulfill your specific request, and cannot be used for any other purpose unless permission is given by the individual who provided the information.

THIRD PARTIES

We may link to or display content from third parties on our web site. Should a user follow such links they would be leaving this web site and no longer be governed by this privacy policy. This policy and these terms apply only to content existing on this web site

COOKIES AND TRACKING TECHNOLOGY

This site may use cookies or browser tracking technologies to provide a better overall user experience. This information allows us to continue modifying the site to meet end user browser types, operating systems, and frequency of visits. Personal information cannot be collected by these methods unless expressly provided by the end user. Aggregate cookie and tracking information may be shared with third parties.

What are cookies?

A “cookie” is a small text file that’s stored on your computer, tablet or phone when you visit a website.
Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. Alternatively, you can search the internet for other independent information on cookies.

How we use cookies

We use cookies (and sometimes other similar technologies) to:

  • Monitor your use on our website and gather analytics to help us improve your browsing experience
  • Remember your preferences to personalise your visit
  • Personalise our website and display information relevant to you
  • Help us improve the usability of our website

Cookies on this website

Cookie Provider Description Expiration
Essential Website Cookies
__cf_bm Hsforms Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode 29 minutes
rc::a Google Used to track and analyze user behaviour to distinguish humans from bots or automated software persistent
Performance and functionality cookies
Visitor_Privacy_Metadata YouTube To store the user’s cookie consent state for the current domain 5 months 27 days
__Secure-Rollout_Token YouTube Used by YouTube to manage the phased rollout of new features and updates 5 months 27 days
wpEmojiSettingsSupports ActionCOACH Utilised to enable emoji support on pages using WordPress Session
_cfuvid Hsforms Set by Cloudflare to enhance security and performance.  It helps identify trusted web traffic and ensures a secure browsing experience for users Session
Analytics and customisation cookies
p.gif p.Typekit.net Pixel tracker Session
NID Google Set by Google to set a unique user ID to remember user preferences. 6 months
S7 ActionCOACH Gather data regarding site usage and user behaviour on the website 11 months 30 days
S7 Hsforms Gather data regarding site usage and user behaviour on the website Session
Advertising cookies
Visitor_Info1_Live YouTube YouTube is a Google-owned platform for hosting and sharing videos.  YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.  Used by Google in combination with SID to verify Google user account and most recent login time. 5 months 27 days
YSC YouTube YouTube is a Google-owned platform for hosting and sharing videos.  YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.  Used by Google in combination with SID to verify Google user account and most recent login time. Session

This policy applies only to interactions taking place via the web site, and does not govern offline interactions.

DISTRIBUTION OF INFORMATION

We may only share your personal information with government agencies or other companies assisting us in fraud prevention or investigation, and when it is legally required for us to do so. This information is never shared with third-party companies for marketing purposes.

COMMITMENT TO SECURITY

When personal information is provided to us voluntarily by end users, we agree to make reasonable efforts to make such information secure. Only authorized employees, agents and contractors (who operate under confidentiality agreements) will ever have access to such information, and are also stipulated to make every effort to ensure security and integrity of the data.

RIGHTS TO CHANGES

We reserve the rights to make changes to this document and these terms without notice to end users, but will highlight any changes on this page.